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Durata is at the heart of the critical power and modular data centre ecosystem. From concept to completion we are the industry leading, trusted partner for businesses that demand robust, future-proof solutions across the UK, Europe and the US.
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Metering and Monitoring
Critical Power
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Home
 
About
 
Services
Design
Metering and Monitoring
Critical Power
Projects
Modular Data Centre Solutions
Tailored Maintenance Packages
Durata Fabrication
 
Careers
 
News & Events
 
Case Studies
 
Contact
 
 
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TIER 1

  • 24/7 emergency call-out facility  
  • Response time within six hours  
  • All labour outside routine maintenance visits chargeable as per current contract labour rates  
  • Replacement parts chargeable at current list price  
  • Planned maintenance visit(s) per •annum to be undertaken during normal working hours  
  • One major visit and one minor visit on units >40kVA  
  • One major visit on units <40kVA  
  • 24-hour technical telephone support  
  • Excludes battery system 

TIER 2

  • 24/7 emergency call-out facility  
  • Response time within six hours  
  • All labour inclusive  
  • Replacement parts chargeable at current list price (minimum order value £150 plus VAT)  
  • Planned maintenance visit(s)per annum to be undertaken during normal working hours  
  • One major visit and one minor visit on units >40kVA  
  • One major visit on units <40kVA  
  • 24-hour technical telephone support  
  • Excludes battery system 

TIER 3

  • 24/7 emergency call-out facility  
  • Response time within six hours  
  • All labour inclusive  
  • Free replacement parts (excluding •batteries and DC capacitors)  
  • Planned maintenance visit(s) per •annum to be undertaken during normal working hours  
  • One major visit and one minor visit on units >40kVA  
  • One major visit on units <40kVA  
  • 24-hour technical telephone support  
  • Excludes battery system 

LET'S TALK

Whether you’ve got a project in mind, a question about our services, or just want to learn more - we’re here and happy to help. Simply complete the form and someone from the team will be in touch soon.